Frequently Asked Questions: Payment

Here are the answers to your questions about orders and payments on this site.

Yes absolutely. The site uses PayPal and Stripe payment gateways, which offer a fast and secure process. In addition, these platforms conform with 3D Secure and comply with the PCI data security standard.

StoryMusic.io offers two main secure payment methods, which are Paypal and Stripe. So, the website accepts any major credit cards.

Sales are every day on StoryMusic.io. The more you buy, the less you pay for your licenses. Thus, you benefit from a percentage discount on the quantity starting at two licenses purchased. Please see the question How does the quantity-based discount work? for more information.

Other one-offs and scheduled deals are also possible.

After your successful payment, do not forget to check (twice) your spam email folder. In the unlikely event that you have not received the email after one hour, don't hesitate to get in touch by using the contact form and selecting "Sales & payment" for the subject.

You will find the invoices corresponding to your orders in your user account. First, choose the "My orders" tab. From there, you can download the invoices for each of your orders.

Not at the moment. But, if the demand for this payment method becomes recurrent and the volume of songs published becomes sufficient, I will consider the question. So, in the future, we can imagine an annual subscription offer that would allow unlimited access to the entire catalog.

No, sorry. Due to the reproducible and digital nature of audio files sold and downloaded from this site, orders are not eligible for a refund. However, before purchasing, you can carefully listen to the preview audio files or download them and ensure they correspond to your project.